Zappy Health sends text messages to patients who have asked to receive them.
This page explains what we send, how you agree to receive it, and how to stop.
How you opt in
When you complete the Zappy Health registration and intake form, you provide your mobile number and are asked whether we may contact you by text message. You choose Yes or No. We only send text messages to patients who choose Yes.
The consent question on our intake form reads:
I agree to receive text messages from Zappy Health about my appointments, prescriptions, orders and invoices. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help.
Where patients provide their mobile number:
The consent question patients must answer before submitting:
What we send
- Appointment reminders and confirmations
- Prescription and medication notifications
- Order and shipping updates
- Invoice and payment notifications
- Follow-up care and health questionnaire reminders
We do not send marketing or promotional text messages.
Message frequency
Message frequency varies and depends on your treatment and orders.
Message and data rates may apply.
How to stop
Reply STOP to any message to stop receiving text messages.
Reply HELP for help. You can also contact us at solutions@zappyhealth.com.
Opting out of text messages does not affect your treatment. We will continue to contact you by email.
Your privacy
Mobile phone numbers and SMS consent are not sold, rented or shared with third parties or affiliates for marketing purposes.
See our Privacy Policy and Terms of Service.
Contact
Zappy Health
solutions@zappyhealth.com
zappyhealth.com